I am a highly motivated and versatile IT professional with a strong background in ITSM platform management, software development, and technical support. Known for my positive attitude, exceptional problem-solving skills, and unwavering commitment to helping others, I am known for going above and beyond to ensure the success of colleagues and clients.
With experience spanning from working as a Support Engineer for ServiceNow to managing complex projects as an ITSM Platform Project Manager at HP Inc., I have demonstrated a keen ability to adapt and excel in various technical roles. My comprehensive understanding of IT infrastructure, paired with my passion for innovation and process improvement, has led to significant contributions in streamlining operations and enhancing customer satisfaction across multiple organizations.
I am dedicated to knowledge-sharing and mentorship that has not only benefited his peers and teammates but has also played a crucial role in my own personal and professional growth. As a lifelong learner and believer in the power of collaboration, I am always eager to take on new challenges and contribute his expertise to drive meaningful, results-oriented outcomes.